gabo_store ([info]gabo_store) wrote,
@ 2010-07-14 23:06:00
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Welcome + Important Information




Welcome



OWNER

First of all, welcome to the store. This store is owned by me, Gabriela Oyarzun (aka GabO or Gabo-the-baka). All the jewlery sold here is handmade by me, my mother, and my grandmother. Each one of us takes and extreme care in every piece that we do and we work only with top wuality materials.

ARTISTS

As previously stated, there are 3 jewlery makers that sell their products in my store.

Gabby:

or me. I am 18 years old and I own this store =P. I work mostly with super sculpey clay and my works are mainly aimed at the younger and teen generation. The figurines I make are of my own characters and are done by hand with only the aid of carving tools.
Also, if you purchase anything from my store, wether its my mom's, or my grandma's, the money will be send to me. I work directly through paypal and dont worry I am PayPal certified. =P.

Susana:

She is my mom. Like my grandma she does mostly traditional looking pieces of jewlery. She works very hard and carefuly on her pieces and she does very nice earings.

Feli:

My grandma. Its weird calling her by her nickname ;;^_^....Well she knows ALOT about necklace making. She has taken various classes and can make stunning necklaces and bracelets. She refuses to work with anything thats low quality and can work days on one necklace so that it looks perfect. The work that goes into her pieces is only matched by the beautifull pieces she creates.

Payment Method

The main payment method used here is PayPal. For those of you that worry about your money
this website is
Official PayPal Seal
That means your money is securely deposited directly into my bank account, that I will be imediately notified of your purchase, and that your creditcard information will not be left wondering in the World Wide Web.
Other payment methods include check, cash and money orders. The process of paying with the previous methods is within your own discretion. To pay with the methods mention above please: [1] e-mail me at gabby010160@hotmail.com to tell me what you will be purchasing and which of the 3 methods you will use to purchase; [2] I will reply to you with my address for you to mail the said payment. Please mail the money ASAP and e-mail me once the money is sent; [3] Once I recieve the money I will ship you the item.
I will not ship any items if I have not recieved the money. That is why I need you to tell me when you have sent the money through US mail. Also, if you purchase that way and not through paypal: the item that you purchased will be placed on hold for 10 days and 10 days only. If I do not recieve your money by then the item will be placed back on sale and an e-mail will be sent to you explaining the situation. I AM NOT RESPONSIBLE FOR THE LOSS OF YOUR MONEY IN THAT SITUATION, but just incase I do recieve your money later on I will, in the best way possible, either make a new item for you to purchase or send you the money back.

SHIPPING: Prices and Areas


Prices

The shipping is paid by the person making the purchase and it is not included in the item price because I have a set shiping. This means the shipping price changes with the total ammount of the purchase. The following is a table with the fixed shipping rates

Areas

I'm sorry to say at the moment shipment of items bought here is only available to the US. This may change in the future but till then, sorry if you have to wait. =(

RETURN POLICY + DISCLAIMER


Returns

We accept no returns of any merchandise. There are only 2 exceptions to this and they are
1 The item that we sent you is clearly not the item you purchased. This can be checked by making a comparison of a picture of the item we sent to you, provided by you (through e-mail) and us verifying if it was item displayed in this store (in this case the item is not redeemable for money but for exchange); or
2 The item we sent you has damage that was evidently not caused during the shipment of the item. For this we need you to e-mail us a picture of the damage. Even then the item can only be returned for repairs and at your expense (you will have to pay for the shipment of the item to us. We will pay for it to be shipped back to you once we have fixed the item)

Echanges

We will not exchange any items for any reason what so ever unless the item that we sent you is clearly not the item you purchased. This can be checked by making a comparison of a picture of the item we sent to you, provided by you (through e-mail) and us verifying if it was item displayed in this store

Disclaimer

All the materials (beads or products) used in the creation of the jewlery will be named. Some of the items cannot be named because we lose the packaging it came in. In that case I will try to describe the item to the best of my ability. If you are not pleased with the materials because it does not suit you or because it is not of you liking, we will not take responsability. Once you make a purchase it is yours and it will not be accepted back.
Please be advised that if you, for any reason, mail a product back without notifying us through e-mail that you are planning on sending the item back, no matter why you are planning to do so, we WILL NOT return, exchange, or refund the item. If you send it to us without prior notification the item will be resold.

CONTACT INFORMATION


There's various ways to contact me.
If you want to reserve an item please just post here in LJ under the correct section. Leave me your full name and the item #.
If you want to buy something using cash, checks, of money orders, please e-mail me, before sending the money, to gabby010169@hotmail.com
If you are a deviantArt member, you can also note me at gabo-the-baka.





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